The service facility is well run and efficient. The person who signed my car into the shop was very pleasant and quickly got me to the Service Manager who processed the paper work.
My saleman Randy was nice and pleasant. His honesty was greatly appreciated.
Soooo, I never thought to buy a Volkswagen although I love German made vehicles. A friend referred me there and just incidental I had the pleasure of Michael Cesar being my Client Advisor. It was a wonderful experience because of Michael's professionalism, which I recognized instantly because I am also a professional. He was very knowledgeable about the vehicle that I was interested in. There was never any hidden agenda with prices. The rough draft he gave me on the first day was exactly the same on the day I came to pick up the vehicle. There was never a frustrating moment where I would reconsider and not go through with the deal as had happened to me two other times prior. I would, have shared my wonderful experience with my friends and family. And most importantly I look forward and hope Michael Cesar is still with Volkswagen when I visit again for my son's car. Thanks so much Michael Cesar you are such an excellent Client AdvisorSheryll Susan Harrison.
I found the staff at the service department to be well inform, helpful and professional. The wait was a few hours, but the service was worth the wait. My vehicle was well cared for and performed excellent after, and I was satisfied with the pricing as well. I will continue to have my vehicle serviced at Sunrise Volkswagen: "Great job".
Thank you to Randy and Bill for the exceptional service making it easy to purchase my new vehicle! I would highly Recommend to someone looking for a car. Definitely will be back !
Tom is a great salesman and very accommodating. Got me the colors I requested and very professional.
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